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Danielle Serino has been exposing Consumer Fraud in Cleveland and reporting Consumer Alerts. Complete Bio

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Phone: (216) 367-7369
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  • Last month, the IRS targeted dozens of people across 23 states, including here in Ohio, for tax fraud. They weren't lying about their taxes, they stole thousands of identities.

  • There's about to be some turbulence come tax time. Since our government is in debt for more than $15 trillion, and it can't balance the budget... What does it do? Look for ways to tag us. The latest indignity, frequent flier miles. 

  • Monday, February 13 2012 4:25 PM EST2012-02-13 21:25:26 GMT
    In the United States, there were ten million victims of identity theft last year, and many of these victims had their information compromised electronically. Cyber identity theft targets almost any document or website that may contain sensitive personal or financial information, and tax returns contain a great deal of both.

  • Tuesday, February 7 2012 11:45 AM EST2012-02-07 16:45:53 GMT
    Do Baby Planners Save Parents Money?

  • Phishing is a scam typically carried out by unsolicited email and/or websites that pose as legitimate sites and lure unsuspecting victims to provide personal and financial information.

  • Helpful website for Tablets and Tablet PC reviews.

  • Monday, January 30 2012 3:42 PM EST2012-01-30 20:42:04 GMT
    According to a recent Reuters article, consumers sign away a handful of rights when they buy a ticket for a cruise -- which is essentially a contract -- to embark on a cruise. According to the story, Carnival makes up about half of the cruise market, but its contracts are quite typical. Here's what consumers are handing over -- along with their cash:

  • Tuesday, January 24 2012 4:12 PM EST2012-01-24 21:12:57 GMT
    Consumers should be alert to companies that sell investments in precious metals and other commodities based on sales pitches claiming that customers can make a lot of money, with little risk, by purchasing metal through a financing agreement. Sometimes these companies offer opportunities to speculate on the price movement of precious metals, or other commodities such as heating oil, without actually taking delivery of the commodity.

  • Monday, January 23 2012 2:18 PM EST2012-01-23 19:18:53 GMT
    Check fraud is one of the largest challenges facing businesses and financial institutions today. With the advancement of computer technology it increasingly easy for criminals, either independently or in organized gangs, to manipulate checks in such a way as to deceive innocent victims expecting value in exchange for their money.

  • Tuesday, January 17 2012 4:14 PM EST2012-01-17 21:14:35 GMT
    Nothing casts a pall over a road trip faster than getting lost, so an in-car navigation solution is the way to go. Not many cars have a fancy navigation system in the dash, so you can either pick up a dedicated gadget to handle the chore or use that fancy smartphone you already own. There are pros and cons to either method, and my preferred way to go is using my smartphone to light the way.

  • Wednesday, January 11 2012 1:27 PM EST2012-01-11 18:27:40 GMT
    Did you know there are sites that let you reduce your health care costs?

  • Monday, January 9 2012 3:12 PM EST2012-01-09 20:12:02 GMT
    There are two types of phone hacking: hacking into a live conversation or into someone's voicemail, and hacking into data stored on one's smart-phone

  • Wednesday, January 4 2012 2:36 PM EST2012-01-04 19:36:13 GMT
    FICO Scores are calculated from a lot of different credit data in your credit report.

  • Friday, December 30 2011 6:35 PM EST2011-12-30 23:35:47 GMT
    The $3 million Foreclosure Prevention Program is working with United Way's First Call for Help hotline. People who dial 2-1-1 can seek advice with their credit, mortgage, possible refinancing, a payment default situation or foreclosure with staff from one of nine nonprofit organizations. The program is also conducting financial education outreach programs and a marketing campaign focused on a 'Don't Borrow Trouble' theme.

  • Wednesday, December 28 2011 3:17 PM EST2011-12-28 20:17:46 GMT

    Some gifts that are good candidates for regifting include good (unopened!) bottles of wine, new household items and inexpensive jewelry.

  • Tuesday, December 27 2011 7:08 PM EST2011-12-28 00:08:49 GMT
    Dangerous or toxic toys can still be found on America's store shelves, according to an Ohio Public Interest Research Group's 26th annual Trouble in Toyland report.

  • Weight loss app for iPhone, iPad, iPod.

  • Weight loss app for Android.

  • Friday, December 23 2011 2:33 PM EST2011-12-23 19:33:21 GMT
    Bob Arno is the "King of Pickpockets" and he has the latest tips on how to protect your valuables from sticky fingered thieves, especially during the crowded holiday season

  • Wednesday, December 21 2011 2:30 PM EST2011-12-21 19:30:30 GMT
    Services may include anything from babysitting to walking the family dog or giving both the baby and the dog a bath. The only limitations are the limits of your imagination. Below, we list seven unique personal services.

  • Winter Survival Kit for Androids.

  • Winter Survival App for iPhones.

  • Monday, December 19 2011 3:13 PM EST2011-12-19 20:13:49 GMT

    Review of tablets for kids by Consumer Reports. Are they toys or actual computers, and is one right for your child? A group of young volunteers put these tablets made just for kids through their paces.

  • Friday, December 16 2011 3:12 PM EST2011-12-16 20:12:40 GMT
    Safe delivery starts with careful preparation. When sending a package, follow these guidelines to get your shipment off to a good start.

  • Better Business Bureau (BBB) is issuing an urgent scam alert to local businesses about an e-mail that looks like it is from BBB.

  • Monday, December 12 2011 5:44 PM EST2011-12-12 22:44:48 GMT
    While gift cards top many holiday wish lists this year, givers should note that not all cards are created equal. Some may offend or go unused, while others can cost either buyer or recipient (or both!) more than just their face value.

  •  ‘Tis the season for consumers to spend more time online – shopping for gifts, looking for great holiday deals on new digital gadgets, e-planning family get-togethers and of course, using online or mobile banking to make sure they can afford it all

  • Tuesday, November 22 2011 10:14 PM EST2011-11-23 03:14:39 GMT
    It's a frightening crime. Total strangers entering local homes, but they don't want your money or jewelry - they want your house and the police can't do anything about it!

  • Tuesday, November 22 2011 4:34 PM EST2011-11-22 21:34:07 GMT
    Considering a trip to the mall on Black Friday? The mob frenzy should be reason enough to stay home. But if you seek further reassurance, here are five more reasons to avoid the malls on this overblown shopping "holiday."

  • Monday, November 21 2011 2:29 PM EST2011-11-21 19:29:11 GMT
    You might also consider an extended warranty for products that break most easily. But remember the rule of thumb: if the extended warranty costs more than the average repair cost of an item, don't buy the extended warranty.

  • Friday, November 18 2011 2:59 PM EST2011-11-18 19:59:03 GMT
    Fake gift cards and coupons are proliferating on the internet.  Past gift card cons invited involved bogus $250 and $500 cards to Best Buy and Target. Consumers complain they've bought fake concert tickets--or mass duplicated tickets--too. Experts report that even grocery coupons are being forged at an alarming rate. All of the cons put consumers at risk for everything from credit card fraud, to computer hacking to simple disappointment.

  • Wednesday, November 16 2011 3:23 PM EST2011-11-16 20:23:58 GMT
    Ohio Attorney General Mike DeWine announced the filing of a lawsuit today against Cleveland-based retailer Northeast Electronics, Inc. for multiple violations of Ohio consumer law.

  • Wednesday, November 16 2011 2:58 PM EST2011-11-16 19:58:05 GMT
    GetHuman.com reveals companies' phone number short cuts and live chat options. Fast Customer (free download) allows consumers to click on an individual company, enter their complaint and contact information, then the company calls them. So you effectively never have to wait on hold.

  • With advances in technology rolling out on a daily basis, selling your unneeded tech gear, or fishing gear for that matter, is as easy as taking a quick snapshot with your Smartphone. 

  • Monday, November 14 2011 3:21 PM EST2011-11-14 20:21:49 GMT
    Before you buy a stack of gift cards, the Federal Trade Commission (FTC), the nation's consumer protection agency, wants you to know about the different types of gift cards and tips for buying and using them.

  • Monday, November 7 2011 5:11 PM EST2011-11-07 22:11:55 GMT
    The holiday shopping season is just about here. In fact, Black Friday is just 18 days away and 36% of us are projected to do our shopping online. But how do you know you're really getting a bargain?

  • Friday, November 4 2011 2:24 PM EDT2011-11-04 18:24:26 GMT
    If you engage in barter transactions you may have tax responsibilities. You may be subject to liabilities for income tax, self-employment tax, employment tax, or excise tax. Your barter activities may result in ordinary business income, capital gains or capital losses, or you may have a nondeductible personal loss.

  • Wednesday, November 2 2011 1:31 PM EDT2011-11-02 17:31:09 GMT
    People struggle to keep up with day-to-day expenses in today's economy. Many turn to payday loans as a temporary fix for financial stress. Scammers are now cashing in on this situation to scare people into paying bills they don't owe.

  • BBB is the trusted resource for objective, unbiased information on businesses and charities. Millions of consumers and companies rely on BBB to research local businesses. Now the power of BBB is available at your fingertips when traveling or on the go.

  • Monday, October 31 2011 1:31 PM EDT2011-10-31 17:31:57 GMT
    In general, when people talk about "your score," they're talking about your FICO® score.

  • You've probably been to a Tupperware party, Pampered Chef or Silpada party at someone's home. Now, the newest home sales party trend - jeans! 

  • Wednesday, October 26 2011 12:44 PM EDT2011-10-26 16:44:28 GMT
    You can buy almost anything over the Internet-including clothes, a pizza, music, a hotel room, even a car. And while most transactions are conducted lawfully and securely, there are instances when criminals

  • Ohio Lemon Laws: A guide to your rights.

  • Friday, October 7 2011 3:45 PM EDT2011-10-07 19:45:18 GMT
    Make your home feel warmer without turning up the heat this winter. With these winterization tips, you'll save energy without spending much money (and you might even qualify for $500-$1,500 in tax credits).

  • Tuesday, October 4 2011 2:30 PM EDT2011-10-04 18:30:33 GMT
    Five Bargain Family Vehicles by CBS Moneywatch

  • Tuesday, September 27 2011 2:50 PM EDT2011-09-27 18:50:37 GMT
    How the Auto Title Loan Works. When a vehicle is paid for or the terms of the loan are satisfied, the title to the vehicle is released from the lender to the borrower. The borrower becomes the true owner of the vehicle.

  • Tuesday, September 27 2011 1:39 PM EDT2011-09-27 17:39:46 GMT
    What's the saying...one man's trash is another's man's treasure.  How about turning your clutter into some cold hard cash. Here are some sites that can help you do just that.

  • Monday, September 26 2011 12:36 PM EDT2011-09-26 16:36:33 GMT
    The pigeon drop scam is one of the oldest and most successful scams in history. Originating from the French word "pigeon," which means someone who is easily scammed, and the familiar wallet drop scam, the pigeon drop can dupe even the most suspicious of people.

  • Wednesday, September 21 2011 1:54 PM EDT2011-09-21 17:54:52 GMT
    Much of what you've been told about insurance is flat wrong. And common misconceptions and half-truths about insurance can cost you serious money.

  • Wednesday, September 14 2011 9:40 PM EDT2011-09-15 01:40:05 GMT
    Ohio's Home Solicitation Sales Act protects consumers from high pressure door-to-door sales by giving them a three-day "cooling-off" period during which the contract can be canceled.

  • Monday, September 12 2011 2:27 PM EDT2011-09-12 18:27:41 GMT
    Wells Fargo offers some very handy scam prevention tips! First and foremost, use common sense. If it sounds too good to be true, it probably is.

  • Wednesday, September 7 2011 3:03 PM EDT2011-09-07 19:03:40 GMT
    Eight specific car problems account for the bulk of calls to AAA. One, of course, is auto accidents, after which drivers often call in for a tow — but apart from trying to drive safely, no one can really prepare for that contingency. The rest of the list, however, offers some lessons for the rest of us drivers.

  • Tuesday, September 6 2011 5:05 PM EDT2011-09-06 21:05:11 GMT
    When trying to figure out how to pay for medical procedures not covered by insurance, consumers increasingly are turning to alternative financing, including health care credit cards. While functioning much like regular credit cards, medical credit cards should come with their own warning signs.

  • Competition for the jobs that do exist is fierce. Anyone who is unemployed can attest to that. So imagine what it's like if you are over 55 and up against a bunch of kids with lots of tech skills. Well here are some tips.

  • Monday, August 29 2011 2:04 PM EDT2011-08-29 18:04:53 GMT
    The White House and major mobile carriers have launched a text-messaging campaign aimed at improving the health of babies in the U.S.

  • Tuesday, August 16 2011 2:31 PM EDT2011-08-16 18:31:01 GMT

    Infestations of Bed Bugs are up 5000 percent as are the number of reported attacks! The nightmare begins when a Bed Bug finds its way into your clothing; it usually happens at a hotel but can start anywhere.

  • (WOIO) - Don't get scammed! Check out tips from the BBB.

  • Tuesday, August 9 2011 3:52 PM EDT2011-08-09 19:52:22 GMT
    As the Internet and social networking have evolved, many people are concerned about what search engines and tools churn up when people search for their names or other information online.

  • Thursday, August 4 2011 2:20 PM EDT2011-08-04 18:20:07 GMT
    Check out these reputable home business ventures.

  • Thursday, July 28 2011 2:52 PM EDT2011-07-28 19:52:17 GMT

    The Bump N' Drive is a product for people who have rail gates at their homes, but don't like to have to get in and out of their vehicle to open it when they need to drive through.

  • Wednesday, July 27 2011 7:42 PM EDT2011-07-27 23:42:59 GMT
    You would think a flight to Vegas would be cheap considering it's so hot out there right now but the going price is $400.

  • Tuesday, July 26 2011 2:38 PM EDT2011-07-26 19:38:56 GMT

    With so many people trying to make extra cash these days, you can find a yard sale just about every weekend. So, if you're looking to hold your own, how do you get people to come to yours versus the one down the block.

  • Monday, July 25 2011 5:22 PM EDT2011-07-25 22:22:11 GMT
    Now with the price of groceries "Farmer's Markets" have been soaring in popularity.

  • Friday, July 22 2011 5:17 PM EDT2011-07-22 22:17:59 GMT
    Online shopping is hailed for saving time and money, but does it always work out that way? Scouring dozens of different sites can become a time-consuming ordeal, as you complete exhausting research to buy that new computer or get the best deals on your holiday shopping.

  • Wednesday, July 20 2011 5:52 PM EDT2011-07-20 22:52:21 GMT
    Without automatic usage alerts, it can be hard to know when you're running up a surprisingly high wireless bill. The FCC's Consumer and Intergovernmental Affairs Bureau recommends these strategies to avoid bill shock today.

  • Friday, July 15 2011 4:44 PM EDT2011-07-15 21:44:51 GMT
    With so many companies unwilling to hire full time employees and pay medical benefits… they're looking for other ways to get people to do work for them.

  • Tuesday, July 12 2011 2:43 PM EDT2011-07-12 19:43:41 GMT
    Guard your MoneyPak Number like cash! Transactions cannot be reversed, so only give the number to approved MoneyPak partners. Green Dot is not responsible for the quality or non-receipt of any goods or services.

  • Thursday, July 7 2011 2:38 PM EDT2011-07-07 19:38:26 GMT

    A new product called the "Stovetop Firestop" promises to put out kitchen fires as soon as they start. Even if you are not in the room.

  • Wednesday, July 6 2011 5:20 PM EDT2011-07-06 22:20:24 GMT
    Places like Starbucks, neighborhood cafes, Barnes&Noble, and universities are all jumping on the "free Wi-Fi" bandwagon--hey, it's trendy. As a result, more of us are connecting to these networks without realizing the security risks. But did you read the fine print?

  • Tuesday, July 5 2011 2:16 PM EDT2011-07-05 19:16:58 GMT
    Seven airlines currently offer the gogo system. You can purchase service as low as five dollars for a single flight...up to $35 a month for unlimited use.

  • Wednesday, June 29 2011 2:27 PM EDT2011-06-29 19:27:27 GMT
    The idea that your job or your boss is leading you to an early grave is one of several myths debunked in an analysis of a 90-year study that followed 1,528 Americans.

  • Tuesday, June 28 2011 12:39 PM EDT2011-06-28 17:39:33 GMT
    Rental car companies are notorious for their costly, surprise add-on fees. So, here are six ways to save on rental car fees.

  • Fire safety tips....there is a safety measure just as important as smoke detectors, and few people follow it.

  • Monday, June 20 2011 5:05 PM EDT2011-06-20 22:05:56 GMT
    Our Common Fraud Schemes webpage provides tips on how you can protect you and your family from fraud. Senior Citizens especially should be aware of fraud schemes for the following reasons:

  • Friday, June 17 2011 7:45 AM EDT2011-06-17 12:45:21 GMT
    About 30,000 bunk beds are being recalled after a 3 year old boy died after becoming entrapped in the bed.

  • Tuesday, June 7 2011 2:36 PM EDT2011-06-07 19:36:09 GMT
    There might be a good reason that the results of the most recent Career Builder survey weren't released until after Mother's Day -- they could have thrown a damper on a lot of celebrations.

  • Monday, June 6 2011 1:54 PM EDT2011-06-06 18:54:00 GMT
    Thanks to the US Department of Health and Human Services, you may be able to deter people — or businesses — from messing around in your medical information.

  • Wednesday, June 1 2011 9:01 PM EDT2011-06-02 02:01:45 GMT
    You may think that you snagged a great deal on that flight home for the holidays, but if you're planning on traveling with bags, think again. Not only are there fees galore just for checking a bag, but there are also fees for oversized and overweight luggage that could cost you as much as $300 per bag (each way!).

  • Wednesday, June 1 2011 2:02 PM EDT2011-06-01 19:02:57 GMT
    You may think that you snagged a great deal on that flight home for the holidays, but if you're planning on traveling with bags, think again.

  • Tuesday, May 31 2011 6:15 PM EDT2011-05-31 23:15:46 GMT
    All parents want their kids to be safe but today is seems more and more young teens are getting into trouble on facebook.

  • Monday, May 30 2011 5:57 PM EDT2011-05-30 22:57:32 GMT
    Keys to successful job-hunting:

  • Wednesday, May 25 2011 4:49 PM EDT2011-05-25 21:49:00 GMT
    Senate Judiciary Committee leaders Thursday renewed bipartisan efforts to counter the illegal online sale of counterfeit goods.

  • Monday, May 23 2011 12:37 PM EDT2011-05-23 17:37:44 GMT
    The damage caused by natural disasters such as tornadoes, hail, and wind storms can often bring out the best in people, as strangers reach out to help others in need.

  • Friday, May 20 2011 3:06 PM EDT2011-05-20 20:06:59 GMT
    Check out these new travel APPS and sites.

  • Thursday, May 12 2011 5:41 PM EDT2011-05-12 22:41:31 GMT
    You may fancy yourself a bargain shopper.

    But some women say they've mastered the art of max couponing.

  • Check out the top scams of the summer!

     

  • Tuesday, May 10 2011 4:16 PM EDT2011-05-10 21:16:17 GMT
    A credit union looks, smells and feels like a bank, and does most of what a bank does. It is different from a bank in that it is a not-for-profit organization, and it is owned by the member-depositors. Credit unions provide checking and savings accounts, credit cards, loans & mortgages, money market accounts, and certificates of deposit(CD's).

  • Wednesday, May 4 2011 2:11 PM EDT2011-05-04 19:11:42 GMT
    Danielle Serino checks out www.SquareTrade.com

  • Friday, April 29 2011 7:18 PM EDT2011-04-30 00:18:51 GMT
    A lot of you call and ask about legitimate work at home jobs because there are a lot of scams out there.

  • Wednesday, April 20 2011 2:20 PM EDT2011-04-20 19:20:32 GMT
    One of the coolest things about Facebook is how easy it is to access no matter where you are. With all of this connectivity, you have a lot of freedom. Unfortunately, with that freedom comes a certain level of personal responsibility. You need to be responsible for the security of your account.

  • Monday, April 18 2011 9:45 PM EDT2011-04-19 02:45:40 GMT
    If you've been looking for a job for a while now, you've probably had someone tell you "you're over qualified for the position".

  • Wednesday, April 13 2011 3:52 PM EDT2011-04-13 20:52:41 GMT
    Paying for college is not your only financial concern. Providing for your own retirement can be even more important since no one offers grants, scholarships, or federally guaranteed loans to support you when you leave the workforce.

  • Tuesday, April 12 2011 6:18 PM EDT2011-04-12 23:18:19 GMT
    In the average American closet, 25% of the clothing goes unworn. Meaning even as we venture out daily to malls, replenishing our stock with of-the-minute additions, a quarter of all our clothing nationwide is sitting idle and unused--sometimes with the tags still on.

  • Monday, April 4 2011 5:24 PM EDT2011-04-04 22:24:04 GMT
    Is your bank jacking up its fees on your checking account? You have one great response available.

  • Friday, April 1 2011 4:32 PM EDT2011-04-01 21:32:52 GMT
    From guard dogs to Las Vegas-style showgirl costumes, there's no limit to what people will try to write off at tax time for the sake of their business. But where do you draw the line? Which write-offs you're trying to write off go too far?

  • Wednesday, March 30 2011 6:56 PM EDT2011-03-30 23:56:52 GMT
    Gas credit cards are a great way to save energy and money at the fuel pump. Gas rebate cards usually pay 3% to 5% cashback rewards on gas, depending on the bank that issues the card. Your cash back savings are added up until you obtain about $50 credits. At that point, you can request a check from your credit card company for a rebate.

  • Tuesday, March 29 2011 6:04 PM EDT2011-03-29 23:04:25 GMT
    Are diesel engines as reliable as Gas engines? Is a diesel engine more reliable than a gas engine? Does a diesel engine get better gas mileage than a gasoline engine? These are questions that many potential diesel owners ask, and they are good questions.

  • Employment Help contains links to information and resources for finding jobs, training opportunities, and services for the unemployed and underemployed.

  • Check out resume and job hunting help here!

  • Tuesday, March 22 2011 2:17 PM EDT2011-03-22 18:17:34 GMT
    It's important to note that repairing bad credit is a bit like losing weight: It takes time and there is no quick way to fix a credit score.

  • Monday, March 21 2011 2:31 PM EDT2011-03-21 18:31:33 GMT
    If you need lower bills, but you're not sure how to get them, this step-by-step guide will show you how to negotiate for reduced bills and greater savings.

  • Friday, March 18 2011 6:23 PM EDT2011-03-18 22:23:35 GMT
    The Lemon Law in Ohio covers new cars, trucks, RV's, ATV's, motorcycles, and any other new motor vehicle. 

    The Lemon Law will cover you and it does not matter whether you purchased the vehicle or leased it. 

  • Tuesday, March 15 2011 4:50 PM EDT2011-03-15 20:50:58 GMT
    The terrifying images of the disaster in Japan have many of us asking what can we do to help?

    But that's just what scammers are hoping for.

  • Wednesday, March 9 2011 6:25 PM EST2011-03-09 23:25:12 GMT
    Tax season involves the exchange of a lot of documents and communications which contain sensitive personal information including addresses, Social Security numbers (SSN), employer information, and bank account numbers that can be used to compromise or steal the identities of their owners.

  • Friday, February 25 2011 10:06 PM EST2011-02-26 03:06:14 GMT
    Most people like getting a bargain, and unscrupulous tree trimmers know that. Tree-trimming scam artists usually claim to offer bargain rates for tree-trimming to get hired, then take their customers' money and leave the work undone.

  • Wednesday, February 23 2011 11:42 AM EST2011-02-23 16:42:15 GMT
    10 tips for staying motivated to watch your pennies over the long term.

  • Monday, February 21 2011 8:18 PM EST2011-02-22 01:18:45 GMT
    Have you ever booked a car thinking you would pay $150 for the week, only to end up paying $400 at the counter? It's common for consumers to suffer sticker shock brought on by a low base rate that turns into an exorbitant bill when all those mysterious taxes, fees, and insurance add-ons are included.

     

  • Almost 34,000 people died in traffic accidents in the United States last year.

  • For more information in the ISafe Alarm Backpack, click here!

  • Wednesday, February 16 2011 6:34 PM EST2011-02-16 23:34:39 GMT
    You're standing at a baggage carousel for what seems like forever when the steady flow of bags onto the conveyor belt slows to a trickle, then stops. Your bags are nowhere in sight. Or your bags do show up, but look like an angry gorilla has been throwing them around his cage for sport. Who's responsible?

  • Tuesday, February 15 2011 5:10 PM EST2011-02-15 22:10:12 GMT
    The more you know about what is not covered by your homeowner's policy, the better prepared you will be.

  • Friday, February 11 2011 5:43 PM EST2011-02-11 22:43:52 GMT
    During tax season the number one complaint from consumers, identity theft, increases. And the IRS is well aware of it. On their web site, irs.gov, they have a special article dedicated to "Identity Theft and Your Tax Records".

  • (WOIO) - Information about everything from oil changes to warning lights!

  • (WOIO) - You've seen the disturbing video of teens getting into accidents because of texting while driving. Well, parents now have a way to keep their kids safe even if the kids don't like it.

    It's called cell control. You plug it into your car and it blocks their phone.

  • Monday, February 7 2011 4:39 PM EST2011-02-07 21:39:40 GMT
    These days every single dollar counts. And you may be losing money every month without even knowing it on your power bills.

  • Tuesday, February 1 2011 4:48 PM EST2011-02-01 21:48:34 GMT
    Senior citizens age status generally begins at 55. Becoming a senior citizen can be a double-edged sword. At age 55 you are too young to receive social security and seemingly too old by some employers' standards to enter or re-enter the workforce.

  • Monday, January 31 2011 2:44 PM EST2011-01-31 19:44:14 GMT
    The IRS Volunteer Income Tax Assistance Program (VITA) and the Tax Counseling for the Elderly (TCE) Programs offer free tax help for taxpayers who qualify.

  • Friday, January 28 2011 5:08 PM EST2011-01-28 22:08:54 GMT
    (WOIO) - Hundreds of landlords have been fined and/or debarred from doing business with the federal government as a result of failing to provide safe and decent housing for the poor, while enriching themselves on taxpayer-funded subsidies.

  • Pick up your phone, dial a local number and make free long distance and international calls up to 10 minutes to over 50 countries.

  • Friday, January 21 2011 7:28 PM EST2011-01-22 00:28:56 GMT
    CLEVELAND, OH (WOIO) - With people continuing to live longer chances are you're going to be responsible for taking care of a friend or family member.

  • Wednesday, January 19 2011 1:42 PM EST2011-01-19 18:42:39 GMT
    Winterizing your home to survive harsh conditions is easy, not to mention inexpensive. In fact, if you follow the strategies included here, you may save some money in the long run.

  • Monday, January 17 2011 2:01 PM EST2011-01-17 19:01:20 GMT
    Banks foreclosed on a record one million homes in 2010, and many analysts predict 2011 could be worse as homeowners struggle with job losses and loans for more than their homes are worth.

    There are things you can do, and panicking isn't one of them. 

  • Friday, January 14 2011 4:08 PM EST2011-01-14 21:08:38 GMT
    CLEVELAND, OH (WOIO) - Parents are great for giving good advice when growing up like, "Don't chose a profession based on how much money you think you'll make, find something you love to do and the money will probably come from it."

  • Wednesday, January 12 2011 11:05 AM EST2011-01-12 16:05:50 GMT
    Yes, fares on many routes are much more expensive this holiday season than last, but airfares are not static and there are (relative) deals to be had any time of year.

  • Tuesday, January 11 2011 2:42 PM EST2011-01-11 19:42:02 GMT
    Airline miles sound like a great idea - use your credit card, get free tickets! But while it's getting easier to earn airline miles, it's getting harder to spend them,

  • Friday, January 7 2011 3:42 PM EST2011-01-07 20:42:30 GMT
    (WOIO) - My esteemed blogger colleagues are brilliant at coming up with strategies for investing, say, $3,000, and watching that money multiply. Where can you find a few grand? Saving. Especially when it's on the 7-and-under set. Join me in making a resolution for 2011 to spend less on the kids.

  • Wednesday, January 5 2011 2:44 PM EST2011-01-05 19:44:20 GMT
    (WOIO) - We're just days into the New Year, and as you probably already know, keeping resolutions is much harder than making them.

  • Tuesday, January 4 2011 3:26 PM EST2011-01-04 20:26:01 GMT
    More people are using their smartphone for tasks such as last minute shopping, accessing bank accounts, connecting with friends or making shopping lists on their phone.

  • (WOIO) - How would you like it if you needed to hire someone for professional advice, or pay for a service and the provider said your money's not good here. We only do things for free! You'd get suspicious, wouldn't you? Well don't. We found some freebies that will help your finances.

  • Tuesday, December 28 2010 4:04 PM EST2010-12-28 21:04:53 GMT
    If you're behind in paying your bills, or a creditor's records mistakenly make it appear that you are, a debt collector may be contacting you. The Federal Trade Commission (FTC), the nation's consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.

  • Monday, December 27 2010 6:07 PM EST2010-12-27 23:07:37 GMT
    CLEVELAND, OH (WOIO) - Gifts that don't fit, don't match or you just don't like. You know you got at least one of those this holiday and that's fine.

  • Friday, December 24 2010 2:46 PM EST2010-12-24 19:46:36 GMT
    (WOIO) - More and more people are giving gift cards in lieu of presents these days and while many of us appreciate the sentiment behind them we don't always appreciate the giver's taste in stores.

  • Wednesday, December 22 2010 4:09 PM EST2010-12-22 21:09:58 GMT
    (WOIO) - A record federal deficit and expiring tax laws have put the spotlight on income taxes this year, with many predicting rising rates for at least some well-heeled filers. That's got experts urging high-income individuals to quickly review their employee benefit plans to see if they can use little-understood programs that can save thousands of dollars in taxes.

  • Friday, December 17 2010 3:41 PM EST2010-12-17 20:41:48 GMT
    CLEVELAND, OH (WOIO) - A lot of families treat themselves to new televisions for Christmas but have you ever walked into an HH Gregg or Best Buy to try and find one?

  • Wednesday, December 15 2010 3:06 PM EST2010-12-15 20:06:10 GMT
    COLUMBUS, OH (WOIO) - Ohio Attorney General Richard Cordray announced that Ohio will receive more than $861,000 as a result of a multistate agreement with The Dannon Company Inc. (Dannon).

  • Wednesday, December 15 2010 2:39 PM EST2010-12-15 19:39:47 GMT
    (WOIO) - While tablet PCs like the iPad are gaining in popularity, most people in the market for a computer are still going with PCs this holiday, but they're not cheap.

  • Tuesday, December 14 2010 7:29 PM EST2010-12-15 00:29:33 GMT
    CLEVELAND, OH (WOIO) - It seems like it gets more challenging every year deciding which toys you think Santa should bring your little ones.

  • Tuesday, December 14 2010 3:26 PM EST2010-12-14 20:26:22 GMT
    CLEVELAND, OH (WOIO) - They'll both get you moving but which one is better? The Xbox Kinect or the Playstation Move are being put to the technology test.

  • Tuesday, December 14 2010 2:21 PM EST2010-12-14 19:21:02 GMT
    (WOIO) - More than 60 domain names have been registered in the name of Santa Claus, offering children a wide range of opportunities to e-mail St. Nick.

  • Tuesday, December 14 2010 2:07 PM EST2010-12-14 19:07:04 GMT
    COLUMBUS, OH – Ohio consumers who have outstanding complaints against DirecTV dating back to January 2007 are now eligible for restitution from the satellite television company.

  • Friday, December 10 2010 7:00 PM EST2010-12-11 00:00:23 GMT
    If you are dead set on getting that special someone a puppy for Christmas, be absolutely sure that someone wants the responsibilities and commitment involved and can handle the expenses of having a dog.

  • Sunday, December 5 2010 1:17 PM EST2010-12-05 18:17:09 GMT
    WASHINGTON- The Suter Company, Inc., a Sycamore, Ill., establishment, is recalling approximately 72,000 pounds of canned chicken salad products that may contain foreign materials, the U.S. Department of Agriculture's Food Safety and Inspection Service announced.

  • (WOIO) - A consumer alert about a potentially dangerous problem with half a million minivans.

    Ford recalled six model years of the Windstar several months ago, but a lot of owners still haven't brought theirs in to get it checked.

  • Tuesday, November 30 2010 4:48 PM EST2010-11-30 21:48:28 GMT
    CLEVELAND, OH (WOIO) - I receive a ton of emails about scams floating around the internet.  I thought it would be a great idea to share with you some of those emails and hopefully protect you from falling victim.

  • Wednesday, November 24 2010 3:43 PM EST2010-11-24 20:43:11 GMT
    As the holidays approach, the FBI reminds the public to use caution when making online purchases. Cyber criminals continue to create ways to steal your money and personal information.

  • (WOIO) - Which batteries give you the most bang for your buck this holiday season?

  • (WOIO) - Good news, bargain shoppers! You don't have to wait until Black Friday cash in on those major holiday sales!

  • CLEVELAND, OH (WOIO) - Email has become a critical way to communicate with friends and families and conduct business, but it can also be a great tool for cyber criminals.

  • Tuesday, November 9 2010 9:55 PM EST2010-11-10 02:55:42 GMT
    (WOIO) - They prey on your hopes and dreams and they leave town with your money!

  • Tuesday, November 9 2010 3:06 PM EST2010-11-09 20:06:20 GMT
    (WOIO) - "We suspect an unauthorized transaction on your account. To ensure that your account is not compromised, please click the link below and confirm your identity."

  • QUIZ: Thinking about retirement? Do you have enough money tucked away to do so?

  • Monday, November 8 2010 1:05 PM EST2010-11-08 18:05:17 GMT
    (WOIO) - The number of identity theft victims grows by hundreds of thousands of people very year.

  • NEW YORK (CNNMoney.com) -- After months of painful losses, the economy added jobs last month, spurring hopes that the labor market may finally be turning around.

  • CLEVELAND, OH (WOIO) - Even the city of Cleveland's spokespeople admit things aren't great - but there may be some light in the middle of this tunnel. Believe it or not there are have been new businesses with new jobs coming to Cleveland this year. 

  • Thursday, November 4 2010 10:33 AM EDT2010-11-04 14:33:49 GMT
    (WOIO) - A 19 Action News Alert for parents with young children.

    Britax has recalled over 20,000 infant car seats due to laceration and choking hazards.

  • Wednesday, November 3 2010 2:23 PM EDT2010-11-03 18:23:47 GMT
    There are plenty of ads out there that promise you could make a lot of money working from home with no money down and no experience necessary. But a lot of them are scams.

  • Wednesday, November 3 2010 10:58 AM EDT2010-11-03 14:58:21 GMT
    Posted by Web Staff - email | Facebook | Twitter CLEVELAND, OH (WOIO) - No matter what you do to protect yourself it's now easier than ever to get scammed. It's why every day in the month of November

  • Friday, October 29 2010 6:26 PM EDT2010-10-29 23:26:11 GMT
    CLEVELAND, OH (WOIO) - Just this week six tornadoes swept through Ohio causing serious damage. And we could get hit with more storms through the fall. That means door-to-door contractors are going to start sweeping through as well.

  • Friday, October 29 2010 6:10 AM EDT2010-10-29 11:10:21 GMT
    (WOIO) - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, announced a voluntary recall of the following consumer product.

  • Friday, October 29 2010 6:10 AM EDT2010-10-29 11:10:14 GMT
    WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, announced a voluntary recall of the following consumer product.

  • (WOIO) - If you have children online there is a tool on the market that could protect them from online dangers.

  • Thursday, October 28 2010 7:11 AM EDT2010-10-28 12:11:24 GMT
    (WOIO) - Nissan announced early Thursday they're recalling more than 2M vehicles worldwide, all built between 2003 and 2006.

  • Thursday, October 28 2010 6:30 AM EDT2010-10-28 11:30:18 GMT
    (WOIO) - A 19 Action News consumer alert for parents with young children at home.

    Thousands of Falls Creek infant boy shoes have been recalled because shoe lace toggles can detach and pose a choking hazard.

  • Wednesday, October 27 2010 4:26 PM EDT2010-10-27 21:26:48 GMT
    CLEVELAND, OH (WOIO) - When you hear of people getting their identities stolen you might think it's because a credit card got stolen or someone hacked into a computer.

  • (WOIO) - Ford and GM are closing the quality gap with foreign cars.  Toyota and Honda dominate this year's Consumer Reports' reliability survey.  Their models leading with top scores in five categories each.

  • Tuesday, October 26 2010 4:01 PM EDT2010-10-26 21:01:21 GMT
    CLEVELAND, OH (WOIO) - All the Medicare and health care options out there can be confusing for anyone, never mind older Americans.

  • CLEVELAND, OH (WOIO) - If you take vacations you've probably considered buying travel insurance at one time or another. It's a smart thing to do on a big trip.

  • CLEVELAND, OH (WOIO) - New parents, hopefully keep themselves updated on the latest recalls involving things like strollers and toys. But a warning now about one very common product designed specifically for their safety.

  • Fort Washington, PA – McNeil Consumer Healthcare, Division of McNEIL-PPC, Inc., is recalling one product lot of TYLENOL® 8 Hour caplets 50 count bottles to the retail level.  McNeil is taking this action following a small number of complaints of a musty or moldy odor.

  • DETROIT, MI (WOIO) - GM is recalling more than 300,000 Chevrolet Impalas over safety belt concerns.

  • Saturday, October 16 2010 9:22 AM EDT2010-10-16 14:22:48 GMT
    (WOIO) - Valley Farm Meats of Strasburg, Ohio announces a voluntary recall expansion of approximately 2,413 pounds of various ready-to-eat meat items, which brings the total amount of recalled ready-to-eat meat items to 3,600 pounds.

  • Friday, October 15 2010 9:06 AM EDT2010-10-15 14:06:37 GMT
    (WOIO) - Evenflo is recalling certain Maestro child restraint systems with model numbers beginning with 310 and built from November 24, 2009, through April 9, 2010.

  • Tuesday, October 12 2010 2:57 PM EDT2010-10-12 19:57:26 GMT
    (WOIO) - You may not think young kids should have cell phones, but more and more are getting them.

  • Monday, October 11 2010 8:22 PM EDT2010-10-12 01:22:32 GMT
    (WOIO) - The rare retrieval of a notebook computer robbed from a Department of Veterans Affairs employee this week just underlines that FBI statistic. Finding the PC was made a priority for the agency, as it contained sensitive details on more than 26 million U.S. military veterans.

  • CLEVELAND, OH (WOIO) - There were more than 8 million cases of identity theft last year. Some say it's not a question of if it will happen to you, but when.

  • NEW YORK (CNNMoney.com) -- The job market suffered another blow last month, as business hiring dwindled and the government continued to shed workers.

  • Friday, October 8 2010 6:16 AM EDT2010-10-08 11:16:47 GMT
    WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, announced a voluntary recall of the following consumer product.

  • Wednesday, October 6 2010 6:04 PM EDT2010-10-06 23:04:57 GMT
    CLEVELAND, OH (WOIO) - There are some people on college campuses looking for things other than an education. They're trolling for quick cash and they could take a big bite out of your budget.

  • Tuesday, October 5 2010 5:41 PM EDT2010-10-05 22:41:52 GMT
    STRASBURG, Ohio – Valley Farm Meats (DBA Strasburg Provision, Inc) of Strasburg, Ohio announces a voluntary recall of approximately 1,187 pounds of various ready-to-eat meat items that may be contaminated with Listeria monocytogenes.

  • Tuesday, October 5 2010 2:19 PM EDT2010-10-05 19:19:38 GMT
    Here's a hint:  The college degrees that lead to the highest salaries all involve high-level mathematics.

  • Tuesday, October 5 2010 4:00 AM EDT2010-10-05 09:00:23 GMT
    CLEVELAND, OH (WOIO)  - Parking at the airport will be more relaxing than usual as the Fast Park family of off-site airport parking companies, with 16 facilities in 12 markets, celebrates national Customer Service Week.

  • Monday, October 4 2010 3:48 PM EDT2010-10-04 20:48:54 GMT
    CLEVELAND, OH (WOIO) - If you're a parent who has said NO WAY to cloth diapers because of the inconvenience, you may want to take a second look at what's out there these days.

  • Sunday, October 3 2010 5:18 PM EDT2010-10-03 22:18:10 GMT
    COLUMBUS, OH (WOIO) - A Save the Dream Ohio Initiative helps Ohio homeowners struggling to make their monthly house payments or those who have already fallen behind on their mortgage.

  • Saturday, October 2 2010 1:50 PM EDT2010-10-02 18:50:59 GMT
    (WOIO) - You already know you can find great shopping deals in the Sunday paper and with coupons on the Internet.

  • Thursday, September 30 2010 10:54 AM EDT2010-09-30 15:54:06 GMT
    (WOIO) - A wide-ranging recall involves more than 10 million potentially dangerous toys and products by manufacturing giant Fisher Price.

  • Thursday, September 30 2010 6:46 AM EDT2010-09-30 11:46:19 GMT
    The lawnmower's motor and blade can unexpectedly turn on after the mower's safety key is removed, posing a laceration hazard to consumers. Removing the safety key is designed to keep this from occurring.

  • Wednesday, September 29 2010 2:23 PM EDT2010-09-29 19:23:37 GMT
    (WOIO) - The U.S. Consumer Product Safety Commission (CPSC) and the U.S. Food and Drug Administration (FDA) warned consumers to stop using infant sleep positioners.

  • Tuesday, September 28 2010 7:04 PM EDT2010-09-29 00:04:25 GMT
    (WOIO) - With over a million Americans filing for bankruptcy each year, and with household debt at record highs, consumers are reaching out to "credit counselors" and "credit repair" companies with increasing frequency.

  • Monday, September 27 2010 6:50 PM EDT2010-09-27 23:50:37 GMT
    WOIO - You have the choice to keep your data private by going to bluekai.com and opting out. You will still receive relevant ads, however, from that point on no more data will be collected or shared.

  • Hyundai Sonata has recalled about 300,000 sedans Monday.

  • (WOIO) - There's a new online store where you can get incredible deals - if you're fast!

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